Sales sector Telecom Egypt gets ISO 9001 certification

Sector received sales Telecom Egypt the ISO global ISO 9001 - 2008 in the framework of the efforts of continuous improvement in customer service and follow international quality standards and focus on the needs and requirements of the client and put it in the first place, said Mohamed Nawawi, CEO and Managing Director of the company, referring to the to get the sales sector such testimony is an important step in the direction towards becoming an integrated communications provider, where the company believes that the most important characteristic of that period if the transition to an integrated operator is to provide Jamea telecommunications services needed by the client (fixed, mobile, Internet) one place and an efficient and high quality, which required more effort and the development of management and employees in improving the working environment within the sector sales, as it comes in line with the company's strategy to enhance the performance and raise the efficiency of workers who represent a treasure human enormous characterized by Telecom Egypt,

He explained Nawawi that sector sales is the latest sectors that received the ISO, where he obtained 22 sectors of the company during the last period., And this achievement the result of effort great his team members sector, and that such testimony will contribute to increasing the efficiency of sector sales and improve quality services provided by the company to its customers which is reflected directly on comfort and customer satisfaction and increases their confidence in the company's services, especially as Telecom Egypt on their way to shift to an integrated operator provides all communications services at the best level of quality.

For his part, Ahmed Osama, Executive Vice President of the Egyptian Company for Communications, that there are international standards are developed and determined by the donors to ISO Among the most prominent of those standards development functions, and the development of the work environment, and improve the performance of employees explaining that it is the work sessions in coordination with the sector quality in order to approve the document commitment between the donor and the private candidate for such a certificate in addition to the work of field visits to follow up on the degree of commitment to the items contained in the document, and since the sales centers sophisticated (FON Boutique) on the level of decent and committed to the provisions of the terms in the document mentioned above were awarded ISO certificate.